Archive for March, 2014

ACT slow to open – looking for bad URL #ACTCRM

Recently, a website was disabled that is called by ACT when it opens.  The missing website makes ACT open very slowly.  There is a fix for this.  This blog article will describe the fix and will give credit to the person who found this and documented it for us. A product called Sage ACT Connect […]

Multi-tasking – a juggling feat or searching for the final frontier?

Recently, I had a very interesting but somewhat unpopular conversation with my staff.  The  topic was  multi-tasking – or in this case, the inability to do so.  It turns out this is hard to do in our ever changing world.  There are constant interruptions and distractions that make it a challenge to keep on track. […]

Clients by Zipcode – a Work Smarter not Harder tip

Once again I showed a tip to a sales rep that is so simple but so effective.  The application we are using is ACT, but this could be done with any CRM. We were going over his processes and were discussing how to make his sales calls more effective.  Lately, we are spending quite a […]

KPI’s – What do they mean to you?

In an interesting dialog last week, KPIs, or key performance indicators, were the topic but it occurred to me during the discussion that it meant different things to the participants on the call.  That inspried me to write this blog article. What do KPI’s mean? And what do they mean to you and your organization. […]

Swiftpage Connect and Internet Explorer 11

Here’s another one of our “We love your tips” posts. I have now helped two clients resolve this issue so I thought – hm – let me turn it into a blog article. By now, I think everyone knows I adore the Swiftpage eMarketing tool.  It’s what I use for my marketing campaigns and I have […]