Archive for January, 2015

ACT dbFixers

ACT is a complex CRM and as such it will periodically have issues with the backend database, SQL.  There is a great knowledgebase article which lists the most recent DBFIXERS – little small executibles that will correct the issue once it’s been found.  These are great because often you just run the DBFIXER on the […]

Error editing ACT Template: Unable to cast COM object of type ‘Microsoft.Office.Interop.Word.ApplicationClass’ to interface type ‘Microsoft.Office.Interop.Word._Application’

Recently we worked with a client who upgraded their Office to 2013 and ran into this error with editing a template in ACT.  The full error was: “Unable to cast COM object of type ‘Microsoft.Office.Interop.Word.ApplicationClass’ to interface type ‘Microsoft.Office.Interop.Word._Application’. This operation failed because the QueryInterface call on the COM component for the interface with IID […]

Friday Did You Know: iPhone battery fix

Recently, my iPhone battery started to rapidly decline.  In the past if I wasn’t on calls, it would last a day or more with a recharge.  Now it was lasting an hour or two.  I figured I would have to go and get a replacement battery – and I’ve only had the phone a year. […]

Fast tip Friday. Running commands on the Windows Explorer Address bar

Today’s tip is something I do all the time. You can run commands from the Windows Explorer address bar. This is very handy if you want to create a file or open a command box in a specific directory. An example of this is launching the ACT Logviewer – a tool I use all the time. […]