Archive for Data management

Act Backups and how they really work

This week we helped a client recover from a data loss.  However, it was not without some pain.  The data was not being backed up correctly so we had to restore from a really old backup copy. Responding to another question regarding data restoration, someone asked if deleted records could be recovered. The answer was […]

GDPR – Why you need to prepare now

You have probably been hearing quite a bit about GDPR – the European General Data Protection Regulation. What you may not realize is if you have European contacts that you interact with and store their data, you need to understand how that can potentially impact you via heavy fines. The biggest point of GDPR is […]

Don’t be a victim of Act! data loss

Recently, we have had several frantic calls from customers needing to restore contacts in Act! after a user has unwittingly deleted them. Unfortunately, in some cases, these clients haven’t had a recent backup of their Act! Database to pull the deleted contacts from. Don’t let this happen to you. Follow these guidelines to protect your […]

Duplicate Contacts – The Never Ending Battle

We have a great tool that I had my programmer write years ago. It’s called Duplicate Remover Expert for Act. We sell a lot of this nifty product. I had a client call me recently, told me they loved the program, but were very frustrated that they always seemed to have duplicates. He also wanted […]

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