Archive for Microsoft

Windows Restart – More than you think

Every week I try to have a social media “theme” and this week it’s Tips and Tricks. Last week we helped a client who couldn’t get Act to open after Windows did an update without him asking. Nothing appeared to be wrong. I asked him if he had rebooted and he said yes, multiple times. […]

Ransomware on the Rise – Practice Safe Email

Recently we’ve been hearing about several customers getting hit with ransomware software. This has prompted me to put together a quick blog post warning about this growing trend. First off, here’s a definition. Ransomware is software that infects a computer and then locks files making them unreadable. The software then asks for money to unlock […]

What to do if your Act! CRM won’t start on Windows 10

Got Windows 10?  Act! Not Starting?  Try this! We have been getting quite a few calls lately from clients who are finding out the hard way that their operating system just got upgraded to Windows 10. Well isn’t that nice? Microsoft is now making it happen automatically and many are getting caught of guard.   […]

Has Microsoft Hijacked your Computer? Here’s how to get it back

Microsoft has been aggressive in upgrading computers to Windows 10 – often without you realizing you did give them permission – you just didn’t realize you did.  So, if you, like many others, has just recently found you are now on Windows 10 and want to go back here’s what you do.   NOTE – […]

Outlook 2010 only opening in Safe Mode

Fixed this problem for a client and thought I’d post it here in case someone else is experiencing the same thing. Per Microsoft: December 8, 2015, update for Outlook 2010 (KB3114409) After you install this update, Outlook 2010 may start only in safe mode. If this issue occurs, uninstall the update. This update is no […]

How many contacts do you have in Outlook?

Worked with a client today about getting their contacts out of Outlook and into ACT. I asked them how many contacts were we talking about. She said she couldn’t tell and did I know how to know how many contacts there were when you had many folders? Many of you already know we are IBM […]

Microsoft releases emergency patch

Microsoft has released an emergency patch for a critical flaw, affecting all supported versions of Windows. They said the vulnerability, if exploited, could “allow remote code execution if a user opens a specially crafted document or visits an untrusted webpage that contains embedded OpenType fonts. “http://www.zdnet.com/article/microsoft-releases-emergency-patch-for-critical-windows-flaw/?tag=nl.e589&s_cid=e589&ttag=e589&ftag=TREc64629f

Excel Tip! Changing columns and format over multiple sheets

I work with Excel so often that I forget that things I do all the time and take for granted may not be widely known or used.  Today is yet another example.  While working on a client spreadsheet I did something that made my client exclaim and stop me mid-stream to show him what I […]

Fast Tip Friday: Refresh Data Connections in Excel on Open

We do a lot of spreadsheet reporting against a variety of data environments – for example ACT, Quickbooks, and other SQL vertical applications.  By default, Excel does not automatically refresh the data connections when you open the file.  You need to “turn on” this option.  Note, if the data being imported is a large amount, […]

Friday Did You know – Making Remote Desktop Full Screen

While practicing for my upcoming Virtual Roadshow, I noticed that when I went into Remote Desktop to access my virtual machine, it was not truly going full screen. Well, that was a bummer. I closed the remote desktop session and when I clicked on the Remote Desktop icon to restart it, I decided to click […]

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