Archive for Sage ACT
Act! Software Licensing issue
We have been notified today about an issue with the third-party software component that supports the licensing of all Act! versions between Act! 2005 and Act! v20. This may affect your ability to take certain common actions with the Act! software and your future ability to access your Act! database. First off, please see the […]
Act! Licensing Software Statement – Act! version 18
This is the official statement regarding the third-party licensing software used in Act! and is addressing current users of Act! v18. In accordance with the Act! Support Obsolescence Policy, support for your version of Act! – Act! v18 – ends on November 30, 2018. After this date, no further Service Packs, Hotfixes, or compatibility updates will […]
Act! Licensing Software Statement – Act! v19 and v20
This is the official statement regarding the third-party licensing software used in Act! and is addressing current users of versions 19 and 20. We have recently been informed that an embedded third-party software component of Act! that facilitates licensing services is being discontinued by the manufacturer at the end of this year. Because our […]
Act! Licensing Software Statement – Act! 2005 through Act! v17
This is the official statement regarding the third-party licensing software used in Act! and is addressing current users of versions Act! 2005 to and including v17. Our records show that you are running an unsupported version of Act!. In accordance with the Act! Support Obsolescence Policy, you are no longer eligible to receive critical updates and […]
Act Backups and how they really work
This week we helped a client recover from a data loss. However, it was not without some pain. The data was not being backed up correctly so we had to restore from a really old backup copy. Responding to another question regarding data restoration, someone asked if deleted records could be recovered. The answer was […]
Quotewerks Tip of the Week – Exporting Quotes to Excel
We’re starting Quotewerks Tip of the Week blog posts and today’s is about a trick a lot of people may not realize exists. Quotewerks has so much power it’s easy to not know every single feature or nuance. A client wanted to be able to export Quotes to Excel so they could import them into […]
Don’t be a victim of Act! data loss
Recently, we have had several frantic calls from customers needing to restore contacts in Act! after a user has unwittingly deleted them. Unfortunately, in some cases, these clients haven’t had a recent backup of their Act! Database to pull the deleted contacts from. Don’t let this happen to you. Follow these guidelines to protect your […]
You can lead a horse to water…7 UI design tips for increasing user adoption
We’ve all heard the saying, “you can lead a horse to water, but you can’t make him drink.” Maybe you can’t MAKE him drink, but… you can ENTICE him to drink. You can provide beautiful, convenient and tasty water so that he WANTS to drink. Let’s apply this analogy to software UI (screen layout) design. […]
ACT Firewall and Port settings
The following document is useful if you are setting up ACT and ACT for the Web and need to know how to tell your firewall to show ACT as an exception. It also documents ports that need to be available. Adding Program Exceptions to Windows Firewall for ACT! and SQL Server Click the Windows Start button, click Control Panel […]
ACT slow to open – looking for bad URL #ACTCRM
Recently, a website was disabled that is called by ACT when it opens. The missing website makes ACT open very slowly. There is a fix for this. This blog article will describe the fix and will give credit to the person who found this and documented it for us. A product called Sage ACT Connect […]