Archive for Swiftpage ACT

Maximizing your strengths and Strategizing your weaknesses

Today’s blog post is the first “official” entry for my Reese’s Southern Wisdom series.  During my conversations with Reese he kept referring to maximizing his strengths and “strategizing” his weaknesses.  This phrasing is a bit different than you will typically see when you research this concept. And that is on purpose for Reese. It’s classic […]

Duplicate Contacts – The Never Ending Battle

We have a great tool that I had my programmer write years ago. It’s called Duplicate Remover Expert for Act. We sell a lot of this nifty product. I had a client call me recently, told me they loved the program, but were very frustrated that they always seemed to have duplicates. He also wanted […]

Windows Restart – More than you think

Every week I try to have a social media “theme” and this week it’s Tips and Tricks. Last week we helped a client who couldn’t get Act to open after Windows did an update without him asking. Nothing appeared to be wrong. I asked him if he had rebooted and he said yes, multiple times. […]

You can lead a horse to water…7 UI design tips for increasing user adoption

We’ve all heard the saying, “you can lead a horse to water, but you can’t make him drink.”  Maybe you can’t MAKE him drink, but… you can ENTICE him to drink. You can provide beautiful, convenient and tasty water so that he WANTS to drink.  Let’s apply this analogy to software UI (screen layout) design. […]

Analyzing CRM Data

Last week, during my 3rd Act! Deep Dive, I talked about finding “gems” of data in your database and then taking actions on them.  It reminded me that I had written an article years ago about this topic. When I went and found it I realized it’s still relevant and I’ve resurrected for a blog post […]

Ho Ho Ho-Make Sending Holiday Greetings Easy

It seems that the practice of sending cards to customers may be coming back into the norm. I know the holidays are upon us when I start getting calls and emails asking how to print labels or envelopes for holiday cards. The calls often start with the question like, “I want to send out cards, but I […]

What to do if your Act! CRM won’t start on Windows 10

Got Windows 10?  Act! Not Starting?  Try this! We have been getting quite a few calls lately from clients who are finding out the hard way that their operating system just got upgraded to Windows 10. Well isn’t that nice? Microsoft is now making it happen automatically and many are getting caught of guard.   […]

ACT and Windows 10

Microsoft announced the release of Windows® 10 on July 29, 2015. Upgrading to Windows® 10 introduces many new features, some of which may affect Act!. We highly recommend performing a complete backup of your Act! database prior to upgrading to Windows, though Act! v17.2 and later are compatible and are fully supported.  ACT v18 has […]

Send Failed errors on Act eMarketing – one reason and solution

Ever tried to send out an ACT eMarketing campaign and had it fail with a Send error?  The typical reason is because one or more of the email addresses within the group that was sent to was either blank or malformed (example#example.com, example@examplecom). There is a toolset that can help fix the emails in your database […]

Hotfix 5 for Act v18

Hotfix 5 for Act v18 is available. This update does not change the database schema version – therefore not everyone needs to install this unless you are experiencing one of the following issues.  In addition, this particular hotfix will open a browser window at the end of the update.  It will point you to a KB article where […]

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