Archive for Swiftpage ACT

Anne Johnson and Your Software Coach joins Patricia Egen Consulting

Chattanooga, TN, January 8, 2016– Patricia Egen Consulting, LLC is pleased to announce that Anne Johnson, President of Your Software Coach, will join us as Assistant Vice President and Director of Business Development. “Anne is an accomplished trainer and consultant with over 30 years of experience in technology and business consulting. Her attention to detail […]

What am I doing this week? Quick lookups with ACT

Traveling for pleasure is an adventure – traveling for work, well, not always as much of an adventure.  I don’t keep a  paper calendar anymore.  It’s all on the computer or on my smart phone.  Yet, when I head out on a several day trip, I like to keep a paper copy of my details. […]

ACT Firewall and Port settings

The following document is useful if you are setting up ACT and ACT for the Web and need to know how to tell your firewall to show ACT as an exception.  It also documents ports that need to be available. Adding Program Exceptions to Windows Firewall for ACT! and SQL Server Click the Windows Start button, click Control Panel […]

Include a PDF or other document with your Act eMarketing Blast

If you have an ACT! eMarketing account you know you can send out nice looking email blasts.  But, did you know you can also include attachments such as PDFs. You can upload, edit and store images and documents to use within your edited templates in the Media section.  Items to note are: Upload multiple images […]

ACT dbFixers

ACT is a complex CRM and as such it will periodically have issues with the backend database, SQL.  There is a great knowledgebase article which lists the most recent DBFIXERS – little small executibles that will correct the issue once it’s been found.  These are great because often you just run the DBFIXER on the […]

Error editing ACT Template: Unable to cast COM object of type ‘Microsoft.Office.Interop.Word.ApplicationClass’ to interface type ‘Microsoft.Office.Interop.Word._Application’

Recently we worked with a client who upgraded their Office to 2013 and ran into this error with editing a template in ACT.  The full error was: “Unable to cast COM object of type ‘Microsoft.Office.Interop.Word.ApplicationClass’ to interface type ‘Microsoft.Office.Interop.Word._Application’. This operation failed because the QueryInterface call on the COM component for the interface with IID […]

Friday Did You know – Making Remote Desktop Full Screen

While practicing for my upcoming Virtual Roadshow, I noticed that when I went into Remote Desktop to access my virtual machine, it was not truly going full screen. Well, that was a bummer. I closed the remote desktop session and when I clicked on the Remote Desktop icon to restart it, I decided to click […]

Friday Did you Know – Lookup ANY fields in ACT

We’re starting a weekly “Friday Did you Know?” blog  that we hope you find helpful.  Sometimes a quick tip that we “assume” everyone knows is not so well known.  It’s the classic don’t assume action.  Here’s this week’s post. A really nice trick that has been part of the ACT CRM forever is the ability […]

ACT Premium for Web and Chrome v37

Having issues with some functions when using ACT Premium for the Web from Google Chrome? It’s probably because your Chrome was updated to Version 37. In the process of removing some functions inside Chrome, they also disabled one used by ACT Premium for the web. Here’s the workaround. Right click on the icon you use […]

Act.Framework.MutableEntities.MutableEntity + FieldCollection + EmptyValueFieldException – Say What?

So you have a copy of our Duplicate Remover Wizard Expert for Act! and have set out to manage/reduce the duplicate contacts or companies in your Act! data base.  You run the program and it finds a good set of duplicates and you set the program to merging the records.  All indications are progress is […]

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