Archive for Swiftpage

You can lead a horse to water…7 UI design tips for increasing user adoption

We’ve all heard the saying, “you can lead a horse to water, but you can’t make him drink.”  Maybe you can’t MAKE him drink, but… you can ENTICE him to drink. You can provide beautiful, convenient and tasty water so that he WANTS to drink.  Let’s apply this analogy to software UI (screen layout) design. […]

ACT and Windows 10

Microsoft announced the release of Windows® 10 on July 29, 2015. Upgrading to Windows® 10 introduces many new features, some of which may affect Act!. We highly recommend performing a complete backup of your Act! database prior to upgrading to Windows, though Act! v17.2 and later are compatible and are fully supported.  ACT v18 has […]

Send Failed errors on Act eMarketing – one reason and solution

Ever tried to send out an ACT eMarketing campaign and had it fail with a Send error?  The typical reason is because one or more of the email addresses within the group that was sent to was either blank or malformed (example#example.com, example@examplecom). There is a toolset that can help fix the emails in your database […]

Hotfix 5 for Act v18

Hotfix 5 for Act v18 is available. This update does not change the database schema version – therefore not everyone needs to install this unless you are experiencing one of the following issues.  In addition, this particular hotfix will open a browser window at the end of the update.  It will point you to a KB article where […]

Quotewerks and ACT – startup Tip

I like automating things.  Anything I can do to make life move a little smoother is a plus.  We use Quotewerks and ACT every day and I work off a remote installation.  That means I need to sync regularly to the master database. In addition, since I prepare quotes often during the day, my typical […]

Anne Johnson and Your Software Coach joins Patricia Egen Consulting

Chattanooga, TN, January 8, 2016– Patricia Egen Consulting, LLC is pleased to announce that Anne Johnson, President of Your Software Coach, will join us as Assistant Vice President and Director of Business Development. “Anne is an accomplished trainer and consultant with over 30 years of experience in technology and business consulting. Her attention to detail […]

Include a PDF or other document with your Act eMarketing Blast

If you have an ACT! eMarketing account you know you can send out nice looking email blasts.  But, did you know you can also include attachments such as PDFs. You can upload, edit and store images and documents to use within your edited templates in the Media section.  Items to note are: Upload multiple images […]

ACT dbFixers

ACT is a complex CRM and as such it will periodically have issues with the backend database, SQL.  There is a great knowledgebase article which lists the most recent DBFIXERS – little small executibles that will correct the issue once it’s been found.  These are great because often you just run the DBFIXER on the […]

Error editing ACT Template: Unable to cast COM object of type ‘Microsoft.Office.Interop.Word.ApplicationClass’ to interface type ‘Microsoft.Office.Interop.Word._Application’

Recently we worked with a client who upgraded their Office to 2013 and ran into this error with editing a template in ACT.  The full error was: “Unable to cast COM object of type ‘Microsoft.Office.Interop.Word.ApplicationClass’ to interface type ‘Microsoft.Office.Interop.Word._Application’. This operation failed because the QueryInterface call on the COM component for the interface with IID […]

Swiftpage Connect and Internet Explorer 11

Here’s another one of our “We love your tips” posts. I have now helped two clients resolve this issue so I thought – hm – let me turn it into a blog article. By now, I think everyone knows I adore the Swiftpage eMarketing tool.  It’s what I use for my marketing campaigns and I have […]

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