Archive for Windows

Windows Restart – More than you think

Every week I try to have a social media “theme” and this week it’s Tips and Tricks. Last week we helped a client who couldn’t get Act to open after Windows did an update without him asking. Nothing appeared to be wrong. I asked him if he had rebooted and he said yes, multiple times. […]

Ransomware on the Rise – Practice Safe Email

Recently we’ve been hearing about several customers getting hit with ransomware software. This has prompted me to put together a quick blog post warning about this growing trend. First off, here’s a definition. Ransomware is software that infects a computer and then locks files making them unreadable. The software then asks for money to unlock […]

What to do if your Act! CRM won’t start on Windows 10

Got Windows 10?  Act! Not Starting?  Try this! We have been getting quite a few calls lately from clients who are finding out the hard way that their operating system just got upgraded to Windows 10. Well isn’t that nice? Microsoft is now making it happen automatically and many are getting caught of guard.   […]

Has Microsoft Hijacked your Computer? Here’s how to get it back

Microsoft has been aggressive in upgrading computers to Windows 10 – often without you realizing you did give them permission – you just didn’t realize you did.  So, if you, like many others, has just recently found you are now on Windows 10 and want to go back here’s what you do.   NOTE – […]

Start Run – Cool tricks

There are several Windows tools I use often in my work and there are several functions I need to get to in a hurry.  I used yet another one today and thought it would make a handy blog post. In Windows, clicking Start Run will allow you to type in commands or words that will […]

Microsoft releases emergency patch

Microsoft has released an emergency patch for a critical flaw, affecting all supported versions of Windows. They said the vulnerability, if exploited, could “allow remote code execution if a user opens a specially crafted document or visits an untrusted webpage that contains embedded OpenType fonts. “http://www.zdnet.com/article/microsoft-releases-emergency-patch-for-critical-windows-flaw/?tag=nl.e589&s_cid=e589&ttag=e589&ftag=TREc64629f

Friday Did You Know – Google Chrome Shortcut Keys

I use Google Chrome as my browser and so do a lot of my customers.  There are some handy keyboard shortcuts I use all the time – and I thought I’d save the official list here for others as well. Tabs and windows Ctrl+N Open a new window Ctrl+Shift+N Open a new window in incognito […]

Friday Did You know – Making Remote Desktop Full Screen

While practicing for my upcoming Virtual Roadshow, I noticed that when I went into Remote Desktop to access my virtual machine, it was not truly going full screen. Well, that was a bummer. I closed the remote desktop session and when I clicked on the Remote Desktop icon to restart it, I decided to click […]

Is your ALF too big for its britches? It’s time to clean house.

We will periodically get calls from customers complaining that ACT syncs run forever or their ACT database is running too slow.  Before killing the computer, as the graphic alludes to, instead it’s better to look at what is the root cause of the problem.  Usually, at this point we ask a couple of questions then […]

Editing the Host file with Windows 7

After upgrading to Office 2010 I noticed I could no longer get a Record History box to come up after printing a mail merge document in Sage ACT.  This is how it has worked forever.  I did some research and found one of the solutions was to ensure that a line was on the Hosts […]

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