Collapsing blank lines in ACT reports – including envelopes and labels

By Patricia Egen • January 15th, 2014

You can configure fields on ACT! Envelopes, Labels and Reports to collapse for contacts with no data in that field by enabling the Collapse if blank attribute for that field on the template.

Follow the steps below:

  1. From the Report Designer and the Envelope, Label or Report template; right-click the field you wish to collapse for contacts with no data, and then click Properties from the shortcut menu. The Field Properties dialog box appears:


  2. Under the Format tab, enable the Collapse if blank option.
  3. Click Apply, and then click OK. to complete the process.

Note: If you have overlapping fields, the space will not collapse. To work around this, perform the following steps:

  1. Highlight all of the fields
  2. Click Format > Vertical Spacing
  3. Click Remove


I have been searching the for months to find an answer to collapsing blank lines in my labels. The only recommendations I found were to make sure the fields did overlap vertically – I tried to make sure they were separated, to no avail. Your suggestion to highlight the fields then click on format/vertical spacing/remove did the trick.

Chuck, Thank you for letting us know that this fixed your problem. Glad we could be of help.


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