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Patricia Egen Consulting, LLC is a computer consulting firm with over 120+ combined years of experience in the computing industry.  Our organization is a full service company committed to providing quality IT services to our clients. 

We have expertise in project management, systems analysis and design, programming and systems programming.  With knowledge of both personal and mainframe technologies, we understand how to make these platforms work together.  A large organization does not have one platform alone - the challenge of making the applications and platforms work heterogeniously is one we have dealt with for many years.  In addition, our skillsets allow us to provide consulting to small to medium sized businesses.

Our ACT Consulting division has expertise working with ACT contact management software.  We are certified consultants with over 10 years experience installing, customizing, enhancing, programming, and training on ACT and ACT add-on products.  We are resellers for Sage software ACT products.  We also support and sell software from Stonefield Query, Quotewerks, Sales Automation Mania, eGrabber, ASDS Computer ACT addon products, ADS Programming, The New Hampton Group, and Corex cardscanners.

Our Lotus Notes division has been working within the Notes environment for over 18 years.  We have expertise in application design and development, systems administration and setup.  There are several of our custom built applications in use in numerous organizations today.  There are two certified staff on board - one CLP and PCLP.  We are an IBM Advanced business partner providing consulting and IBM software.

Our Mainframe division, with over 40+ combined years of experience, can provide capacity planning and performance monitoring expertise as well as systems programming consulting and systems design. We are well versed with all levels of the MVS operating levels and are extremely competent with systems design and hardware analysis in the S390 environment.

Our Personal Computing division has expertise in hundreds of applications.  We are competent in all Windows environments as well as OS/2.  We provide small to medium size businesses with analysis to their environment and make recommendations that fit within your budgets.  Our staff is proficient in all Microsoft Office Applications (all versions).  We can help your organization develop custom applications to fit your business needs without causing a dent in your wallet.

Our Web Design division has expertise in HTML, XML, DHTML, CSS, Dreamweaver, Flash, Photoshop and Javascript. We have several satifisfied clients and are constantly on the edge learning the new, incoming technologies.  We can help you design and implement your website and get your site submitted to search engines to draw business to your organization.

ACT Services - Detailed

ACT! from Sage Software is the leading contact management software. In fact, it's more than just a way to manage your contacts. It's a way to implement true customer relationship management. Our organization has over 10 years experience working with ACT! With ACT! you can; manage all your customer information in one place, stay on top of your schedule with ease, create and send personalized letters, faxes, and e-mails, meet your sales goals with confidence, share complete customer information in a workgroup environment. ACT! works with Microsoft Outlook, handheld devices, paper organizers, and other popular products.

We can help you with:

  • Installation and Setup
  • Custom Designed Databases, Layouts, and Reports
  • Sophisticated lookups and queries
  • Custom macros
  • Database Repair and password retrieval
  • Synchronization with laptops, servers, desktops and pdas
  • Training On-Site, via the web or by telephone
  • Computer System Troubleshooting
  • Quickbooks Integration
  • Data Cleanup and normalization
  • Data Migration using Excel or the ACT! Software Development Kit
ACT Consulting Services
There are two certified consultants on staff to assist you with training, customization of your database and layouts, database repair and password recovery and custom programming.

In addition, we have three highly qualified programmers on staff who work closely with SQL, C, C++, Visual Basic, C#, .Net and the ACT Software Development Kit. With this knowledge, we can help you integrate ACT into your other business applications and functions. 

Migration Services

We can help you migrate data from other applications such as Goldmine, Gorilla Marketing and Microsoft Access.

Custom Programming
We have developed several custom plugins and we can help customize ACT to fit your specific business requirements.
 

Sometimes you can't do it all.  Because of that we partner with other organizations in order to provide quality services and results.  As a result, we are proud members of the CRM Alliance.  Click below to see more information:

A few of our Satisfied Customers
ABB
Benchmark Technologies
BQPM - California
Brines Benefits
Catapult Technology
CED Training
Chambliss Bahner
Chattanooga CHADD
Chattanooga NAWBO
Chattem Chemicals
Course Technology
Covenant Transport
Data General
Diagnostics Associates
Ed Jacobs - Cleveland TN
Ed Pierce Insurance
Flx Industries - Pikeville
Foxmark Media
Freeman Webb - Nashville
FutureVision
GR Rush CPA
Haisten Associates
Harvest Ministries
Holliston Mills - Kingsport
Horn Sportswear
Ironworkers District Council
Kaiser Permanente
Lurlene McDaniel - Author
Mailboxes Etc
Medibase
Memphis Networx
Netscape/AOL
Pamper Garner and Associates
Paul Jacobs Insurance
Permit and Fuel Tax Services
Raymond James
RC Transcriptions
Republic Parking
River Associates
Rosedale Transport
Scott Deringer-Comedien
Sears Roebuck
SendMail, Inc.
Shaw Industries
SI Corporation
Society for the Promotion of     Japanese Animation
St. Barnabas Nursing Home
Sterling Communications
T. J. Snow
TN Insurance Partners
TractManager
UnumProvident
UCB Paine Webber
VIPGifts

Sample List of past project

ACT Implementations
Migration of large 57,000 record Goldmine database to ACT 2005
Ongoing Administration and Management of 55 user ACT environment
ACT! and Winfax installation, training and customization
Specializists  in synchronization
Customized ACT Training - designed around Sales Process
Develop custom plugins
Migration of Gorilla Marketing Database into ACT
Migration of custom application data into ACT
Assistance with syncing to Treo phones
Lotus Notes Projects
Lotus Notes Application Development hands-on training courses 
Training labs for Lotus Notes, Microsoft Word, Lotus 123, ACT, Microsoft Powerpoint and others 
Implementation and management of Domino Web Servers 
Development, implementation, management and hosting of Notes Web applications and sites
Research, implementation of Domino Fax solutions (NT and iSeries - AS400)
Lotus Notes to Exchange and Exchange to Lotus Notes migrations
Lotus Domino NT to Linux migrations
Lotus Notes R4 to R5 conversions and migrations
Customer Lotus Notes applications:
 - track customer requirements
 - program tracking and customer support
 - conference management
 - Documentation and manual/procedure management
 - Travel authorizations
 - Customer portals
Windows/Linux Management Projects
Planning, design and implementation of Windows NT Domains 
Planning, design and implementation of Linux servers and DNS gateways
Custom Projects
Analysis of Calendaring Requirments for a major software vendor
Analysis of small office computing requirements, including training
Visual Basic applications - conversion from Access
Custom integrated Business application including Access, VBA, Excel, Word
Data access tool for gathering Breathalyzer results
Key developer on Mainframe software vendor application for software change management
Large Excel application to produce graphs and custom reports from Access data
OS/2 LAN Server courseware and successful implementation at several organizations
OS/2 fractal graphics generator - PMFractInt - shareware
Frequent speakers at technology and business conferences