Missing histories on Contact history tab? Not to fear

By Patricia Egen • December 27th, 2012

If you are all of a sudden missing history items on the History tab in Sage ACT, make sure the filters have not been set to exclude dates or types of histories. The filter section is on the bar that separates the histories from the top Contact view. I myself have done this – clicked on the History Types to only show, for example, emails, and then forgot to set it back. Flummoxed me no end until I went, duh, slapped forehead, and set it back right again.

Comments

Thanks for the suggestion has saved me so much time

Thanks

 

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