Universal search in ACT never returns data

By Patricia Egen • January 8th, 2014

You do a search using the Universal search box in the uppr right corner,but it nevers finishes.  Here’s what to do.

Close out of Act! on all machines accessing the database

From the server, press the Windows key + R on your keyboard

In the Run dialog, type services.msc and press enter

Right-click on Act! Service Host and select Restart

Launch Act! and test Universal Search

If you are using a Remote database, do the same thing above as the index files reside on the same machine as the database.


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