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Once again I showed a tip to a sales rep that is so simple but so effective. The application we are using is ACT, but this could be done with any CRM.
We were going over his processes and were discussing how to make his sales calls more effective. Lately, we are spending quite a bit of time doing business and sales coaching. One thing that frustrated my client was going out to call on someone and they were not there or had been called away. This happens quite a lot, even