Last week Microsoft started deploying its October 2018 update (called version 1809) for its Windows 10 operating system.  Since then there have been reports of people losing some or all their personal files during the upgrade process.  Here is a good summary of the issue from Engadget: https://www.engadget.com/2018/10/05/windows-10-october-update-1809-delete-data-wipe-user-profile/ That article describes a tool and a setting normally not used or needed except in large corporations or

Early in the New Year is a great time to review your online accounts and services and make decisions on what can be done to make this year better than the last.  Here are a few recommendations: Review your website and update the content or work with a designer to get a fresh look. Your website is often the first impression a prospect has of your company.  Take inventory of your online presence - get all login credentials for your domain(s), website hosting account(s), email

Our newsletter theme this month is productivity. This is near and dear to my heart being a process oriented person. And overly-organized to boot. I don't think it's possible to be too organized, but I do think it's possible to be non-productive. Just because I have my ducks in a row, and my piles organized doesn't mean I do not have moments of non-productivity. Emails are one place where I find myself the least productive. Since I get so much email, so much in fact that good emails get buried

Many business consultants and books promote the theory that people buy from people they know, like and trust. It follows that to be successful, you should do things that will build your likability and trustworthiness. In this issue of our PEC newsletter, we have outlined many ways to express gratitude to your customers by keeping in touch via phone, social media, or just emails and other methods. All these methods of communication and staying in touch help build your relationship with your

If you have been getting emails from Microsoft advising you to upgrade, you may not have noticed some of them are requiring you to opt out of the upgrade. If you do not, our friends (and I use that term loosely) in Redmond will do it for you. Automatically. Overnight. Yes. Really.   This just happened to one of our clients and needless to say, some things stopped working.  Moving to Windows 10 needs to be a planned process - ensuring that you have gone to the Microsoft site and made

Chattanooga, TN, March 22, 2016– Patricia Egen Consulting, LLC is pleased to announce that Wendy Cummins will join us as Senior Consultant. “Wendy is a networking, email, SPAM and Web "guru" who compliments our team with expertise that is in high demand. Her understanding of Active Directory, DNS and networking is vital as we continue to roll-out web and hosted implementations. ” – Patricia Egen, President of Patricia Egen Consulting. For the past 14 years, Wendy has

Recently, when talking with Pat Egen (our business owner) about our own QuickBooks company file, I mentioned that QuickBooks (Pro/Premier) has a limitation of 17,000 entries in its “lists” feature.*  She was unaware of this limitation and wondered how close PEC was to this limit. For small companies that have been using QuickBooks for a long time, this limitation sometimes creates a problem when new items (inventory) are entered or a batch of new customers/venders are created. So, I

Chattanooga, TN, February 2, 2016– Patricia Egen Consulting, LLC is pleased to announce that Therese (Terry) Williams, owner of TMW Consulting Services in Sacramento, CA, has merged with our organization and will join us as a Senior Consultant. “Terry is an accomplished ACT and Quickbooks certified consultant with over 30 years of experience in technology and business consulting. Her specialty is working with small business owners and her skills at Quickbooks are amazing. She