One of the important things to do after sending out a marketing campaign is to find and fix (if possible) emails that have been reported as bounced.  There are a variety of reasons why emails bounce.  A mailbox can be full.  A person has moved on and the email is no longer valid. The email server you are trying to send to is not live or working anymore.  It is worth while to take the effort to look at these bounced emails - these are not opt outs.  The person you are

By now everyone should know that as of early this year, Microsoft dropped support for Windows 7. However, many people still choose to run this operating system because it still works. Here's the deal. Your computer systems are in serious danger of cyber attack if you don't update them soon. In fact, this week the FBI issued a warning about possible security breaches Hackers have a lot of time on their hands right now and they are using it to locate networks and computers running older

If you ever get a Run-time error '-2146233088 when attempting to open Quotewerks, the error is telling you that you have not logged into Act.  What often is going on is Act is sitting on another screen at the Logon menu. The menu may be hidden behind another application. Finish opening Act and then re-open Quotewerks.

Unprecedented times are upon us. The Covid-19 crisis is affecting all of us. In particular, it's forcing many organizations to send their employees home to work remotely. This sounds like an easy thing to do - work from home. But for those of us who have been doing it for years, we know there are some things you need to do and do them quickly. It's all about staying sane while working from home.  Once you have figured out how to access your business data and applications (blogged about

We live in interesting and scary times at the moment. Many of our customers are having to resort to working from home. But business must continue. We are going to write a series of blog posts this week on tips to help. The first blog post will be about ways to access your applications and hold meetings remotely. This is where having things in the cloud is a boon. Most applications now have cloud access including CRMs, accounting, and Microsoft Office products. If you don't have your tools in

For customers who use Act Marketing automation, the IP addresses used to send email from Act! Marketing Automation have recently changed. Users may experience test sends that do not deliver to their inbox and will need to add the new IP addresses to their white-list. It is possible that certain ports necessary for Act! Marketing Automation to function properly may be blocked. To ensure that you are able to use Act! Marketing Automation fully you can add the following exceptions to the whitelist

Quotewerks Version 5.4 Build 7 is available.  The key item (we are excited about) is the integration with Act has been totally rewritten and has so many new features we are beyond thrilled. If you want to hear more or want to see a demo, call today at (423)875-2652. Click here to see the list of new features in QuoteWerks Version 5.4 Build 7! Improved Etilize Integration The QuoteWerks Product Content Subscription (Etilize) now offers an "In Stock

We are helping quite a few clients get up to speed with Act! Marketing automation. Many of them were prior users of the Swiftpage e Mail marketing. One of the top questions I get is how is marketing automation different. There are tons of articles about marketing automation, but here's what I have told everyone - in a few words so they don't need to go read those articles right away. Email marketing is just that - sending marketing pieces out via email "hoping" people will 1) open them and 2)