I use Google Chrome as my browser and so do a lot of my customers.  There are some handy keyboard shortcuts I use all the time - and I thought I'd save the official list here for others as well. Tabs and windows Ctrl+N Open a new window Ctrl+Shift+N Open a new window in incognito mode Ctrl+T Open a new tab Ctrl+O Open a file in the browser Ctrl+Shift+Q (twice) Sign out of your Google Account on Chrome OS Ctrl+W Close the current tab Ctrl+Shift

While practicing for my upcoming Virtual Roadshow, I noticed that when I went into Remote Desktop to access my virtual machine, it was not truly going full screen. Well, that was a bummer. I closed the remote desktop session and when I clicked on the Remote Desktop icon to restart it, I decided to click on the Options button to see if I could resolve this issue.  Sure enough, when I clicked on the DISPLAY tab, there was a slider bar that was not all the way to the right.  Once I

We will periodically get calls from customers complaining that ACT syncs run forever or their ACT database is running too slow.  Before killing the computer, as the graphic alludes to, instead it's better to look at what is the root cause of the problem.  Usually, at this point we ask a couple of questions then we logon to their database and start checking a few things.  One of the things we look at is the size of the ALF file. An ACT database is a SQL database and is really two

After upgrading to Office 2010 I noticed I could no longer get a Record History box to come up after printing a mail merge document in Sage ACT.  This is how it has worked forever.  I did some research and found one of the solutions was to ensure that a line was on the Hosts file in Windows.  Microsoft had sent out an update to "protect" computers from malware and in the process commented out a line that ACT needed to make the Office and ACT connection work. So, armed with this