Act! v19 has been released this month and is ready for purchase or upgrade. The most significant thing announced was support for 64 bit Office. This enhancement was no slight undertaking and is a very welcome addition. In addition to the new features, as always there have been ongoing programming bug fixes. Swiftpage's mission is to produce a robust product that meets the customer requirements.
Here's more detail on the new features.
Compatibility Enhancements:
Act! now offers integration with Microsoft® Office 64-bit products. This integration will work with 2010/2013/2016 Office 64-bit (Latest Service Packs recommended). This feature is available for all Act! offerings in their product suite.
Expanded mobility:
Act! Companion -The Act! App for the mobile device. Act! Companion will notify you of upcoming activities you have scheduled so that you can prepare for these activities while you are in the field. You will have a quick access to your Contacts and Activities (Calendar) and be able to see Contact’s History. You can email or call your contacts from within the Act! Companion. It will give you notifications about updates that take place in the database such as the creation of Contacts, Activities, and Histories. You are able to create History or Schedule a Follow-up with contacts on the fly, so you do not need to wait to get back to the office to record your meeting notes or interactions. This feature requires an active Act! Subscription.
E-marketing Improvements:
Act! E-marketing now sends campaigns up to 5x faster than before. You will now confirm the e-mail campaigns being sent and have the ability to cancel scheduled-send campaigns to offer a layer of precaution you can make an edit before your campaign is sent out. Sent campaigns are recorded under History and that history item will update as more opens and clicks occur to your campaign. Before sending, you can view the status according to your e-marketing service level to show the number of contacts you’ve emailed and the number of contacts remaining that you can still send to in that time period.
Report Updates:
Act Report Act! has updated 30+ standard reports. The updates have included sort orders and default filters, to get to your information quickly. Consistent field references, data formatting, and more relevant fields to choose from in editing the reports. These updates have also resolved key defects and inconsistencies seen in versions past. There is a new” REP2″ file that will retain existing reports and keep custom reports safe.
Web Client Enhancements:
From the Web-access you have the ability to creating remote database sync sets, import Opportunity products, create or edit your layout with new formatting toolbar in the Layout Designer, updated Rich Text (RTF) Controls, and Duplicate Checking feature.