We have been notified today about an issue with the third-party software component that supports the licensing of all Act! versions between Act! 2005 and Act! v20. This may affect your ability to take certain common actions with the Act! software and your future ability to access your Act! database. First off, please see the official announcements from SwiftPage.  These are specific to the versions of Act! being addressed. For currently supported versions v19 and v20, go here.

This is the official statement regarding the third-party licensing software used in Act! and is addressing current users of Act! v18.   In accordance with the Act! Support Obsolescence Policy, support for your version of Act! - Act! v18 - ends on November 30, 2018.  After this date, no further Service Packs, Hotfixes, or compatibility updates will be delivered for Act! v18.x products, and you will no longer be eligible to receive support for any issues encountered with your

This is the official statement regarding the third-party licensing software used in Act! and is addressing current users of versions 19 and 20.   We have recently been informed that an embedded third-party software component of Act! that facilitates licensing services is being discontinued by the manufacturer at the end of this year.  Because our records show that you are using a supported version of Act!, a new licensing component will be introduced for your version.  View the&

This is the official statement regarding the third-party licensing software used in Act! and is addressing current users of versions Act! 2005 to and including v17.   Our records show that you are running an unsupported version of Act!.  In accordance with the Act! Support Obsolescence Policy, you are no longer eligible to receive critical updates and enhancements that ensure your product continues to run optimally. Important Notice: We have recently been informed that an

Last week Microsoft started deploying its October 2018 update (called version 1809) for its Windows 10 operating system.  Since then there have been reports of people losing some or all their personal files during the upgrade process.  Here is a good summary of the issue from Engadget: https://www.engadget.com/2018/10/05/windows-10-october-update-1809-delete-data-wipe-user-profile/ That article describes a tool and a setting normally not used or needed except in large corporations or

20 years ago, I went out on a limb, cut the cord with corporate America and started our company. It's been fun, and at times, pretty much an up hill journey with some years being better than others. But we are still here thanks to a really wonderful staff of people holding us up alive and well. It's our customers that have made us successful.  And our vendors and products.  We have written products people love.  We support products people love.  One product in particular is

This week we helped a client recover from a data loss.  However, it was not without some pain.  The data was not being backed up correctly so we had to restore from a really old backup copy. Responding to another question regarding data restoration, someone asked if deleted records could be recovered. The answer was yes but with a caveat.  There had to be a good working backup that contained the data that was deleted.  If the data had not been backed up then it could not be

This month we're doing another of our Reese's Southern Wisdom blog posts. The timing is actually perfect.  August is a favorite month for travel, family vacations and just getting out of town. For people, that's a good thing. For sales, not so much. With customers not picking up the phone to call for sales or services, a business needs to find a way to bring in revenues during a slow period. Many people are quick to send out email blasts, trusting their computers to do the work of