We get this question a lot, so I thought it would be a good idea to document it here. You have several options with Act! Premium. You can self-host your database - which is what is called Act! Premium for Web, or you can pay to host your database "in the cloud." In this article, I'm just going to cover security precautions we recommend for clients running Act! Premium for Web and allowing Internet access to their Act! database.  If you are using Act! Premium for Web solely inside your

Chattanooga, TN, May 6, 2019 – Patricia Egen Consulting, LLC is pleased to announce that Tom Najemy, owner of Squad 16, will join us as a Senior Consultant. Tom has had an act! consultancy business for 20 years.  His office in East Windsor, CT hosts a training center providing hands-on training on copies of client’s databases.   Tom has been a power user of ACT since 1993 when he ran his own entertainment booking agency.   In 2000 Tom switched careers to became an

Business Process Automation, also called Workflow Automation, is more accessible now than it ever has been with most businesses using some SaaS (software as a service) or web-enabled software. Automating routine processes can make you more efficient, improve accountability and standardize your customer interactions. Where do you start? Practice Kaizen...start by making one small, impactful change. Determine one process you think is (1) time consuming, (2) time-sensitive, (3) requires

With v21, Act by Swiftpage released a new product called Act Marketing Automation (called AMA for short). Ok, cool. Now what? Here's why you care. Martech. Martech, what is that you say. It's the cool new buzz word for something we all want - a way to automate our marketing processes so we can go do what we do best - our business. It stands for Marketing Technology and it's basically anything you use to reach your customers - using technology. It could be as simple as an email marketing tool

Many of you know we are a computer consulting practice. We also do process improvement (on a small scale) and give advice on sales processes (again on a small scale). We do not in any way claim to be experts in selling. We are however pretty knowledgeable about what sales people will or will not do when it comes to using technology in their daily life. Boy are we experts. We have heard every single moan, groan, complaint, lament there is to why someone should not need to use a CRM or tool in

It's a new year and time for new year's resolutions. A few years ago I started calling  them "goals" because a goal has, hopefully, a finite deadline. Resolutions often don't. As I sat here pondering what were my 2019 personal goals, I also starting putting together my business goals. And I came up with a fun way to match up common terms we use when creating personal goals and relating them to business. Here's what I came up with. 1. Managing weight. Just like we personally want to

We have been notified today about an issue with the third-party software component that supports the licensing of all Act! versions between Act! 2005 and Act! v20. This may affect your ability to take certain common actions with the Act! software and your future ability to access your Act! database. First off, please see the official announcements from SwiftPage.  These are specific to the versions of Act! being addressed. For currently supported versions v19 and v20, go here.

This is the official statement regarding the third-party licensing software used in Act! and is addressing current users of Act! v18.   In accordance with the Act! Support Obsolescence Policy, support for your version of Act! - Act! v18 - ends on November 30, 2018.  After this date, no further Service Packs, Hotfixes, or compatibility updates will be delivered for Act! v18.x products, and you will no longer be eligible to receive support for any issues encountered with your