You can use a product for years and still find something new. It happened to me today - totally by accident.  I find reading lists gets harder on my eyes as the years advance so adding grid lines makes them so much easier to read. Today, while showing a client how to set this using Tools - Preferences in ACT, I accidentally highlighted all the views showing on the left panel and clicked Add Grid Lines - and it did - to all the lists - which is what I wanted but was totally prepared to do

ACT! v17 is here.  And we're bringing it to Memphis.  We're holding a roadshow to highlight the new features, fixes and enhancements as well as showcasing existing capabilities added in the last few releases.  This is not simply a "show you the new stuff" roadshow.   This is a day in the life of Acme Manufacturing. We'll show you how to take your prospect from lead to customer, keep track of equipment, update purchases from your Quickbooks back into ACT and generate amazing

Recently, I was playing around with Don's Samsung phone and stumbled on a neat feature.  Maybe the younger crowd already knew this, but we old keyboarder types forget we can now use our Voice instead of our fingers.  Case in point - you can use voice recognition doing searches and launch it even quicker with a command. Cut down on the time it takes to manually search for things by doing it with your voice. To activate vocal control over Google searches, go to the apps screen and

Ok, I'm mad.  This weekend I am getting to spend time, which I didn't have much of, fixing an issue on my mom's computer.  It's not the fixing my mom's computer that has me mad - it's why we have to do it in the first place.  What happened to her is happening to lots of people and that vulnerability is the real topic of this blog article. Here's what happened. We, as I am sure a lot of you are as well, are the tech support for our parents and their computer usage.  

One of the cool things you can do with ACT! is pull in data into Excel for nice pivot charts and tables.  However, every once in a while Excel and ACT get a "divorce."  By that I mean they stop talking to each other and you get an error when you attempt to connect to a table in ACT.  Here's our tip to fix this. I just ran into this on my own ACT database and stumbled on a known fix that is actually quite simple.  You remove your ACT password.  Yep.  That simple. &

It's Fast Tip time.

Are you out of town and having a problem doing an Internet sync with ACT? Some routers will get grumpy with DNS settings or proxies, especially hotels. This will cause the sync to not work. Here's something that might help.

Open a Command prompt - make sure you right click on the Command Prompt and choose Run as Administrator. Then, on the prompt, type in the following:

ipconfig /flushdns

This will clear out your computers "brain" and what it remembers as DNS settings.

Lots of people are enjoying our new Friday did you know so I am asking my staff for ideas to keep this going.  Don said "you know what I use all the time?  The Follow up button when I close an activity." It really is a good button and makes sense.  You just closed an activity - it's probably not the last thing you are doing with the project/client/task so why not create a followup that automatically puts in the existing subject line and all you have to do is pick a date.  It

So, those of us with iPhones and Ipads have finally decided it's safe to update our devices to IOS 8.1.  And we realize our batteries don't last half the time they used to. What the heck.No worries.  There is a potential fix.  I found this out on the web doing a Google Search.On either device, go into Settings - General - Reset.  You want to reset all options.You won't lose data - you will lose your passwords for wireless hubs, etc.  But it's so much better re-entering that information than