Got Windows 10?  Act! Not Starting?  Try this! We have been getting quite a few calls lately from clients who are finding out the hard way that their operating system just got upgraded to Windows 10. Well isn’t that nice? Microsoft is now making it happen automatically and many are getting caught of guard.   What to do?  Turn off automatic updates in Windows for one.  If Windows 10 is here, then time to upgrade Act!.  The latest version of Act! is designed to

Microsoft announced the release of Windows® 10 on July 29, 2015. Upgrading to Windows® 10 introduces many new features, some of which may affect Act!. We highly recommend performing a complete backup of your Act! database prior to upgrading to Windows, though Act! v17.2 and later are compatible and are fully supported.  ACT v18 has full support for Windows 10.  The following is to assist you if you are running older versions. Important Notes: Technical support from Swiftpage

Ever tried to send out an ACT eMarketing campaign and had it fail with a Send error?  The typical reason is because one or more of the email addresses within the group that was sent to was either blank or malformed (example#example.com, example@examplecom).   There is a toolset that can help fix the emails in your database quickly without having to do a tedious one by one search.  The tool set contains  a spreadsheet that will find bad emails and also a plugin

Hotfix 5 for Act v18 is available. This update does not change the database schema version - therefore not everyone needs to install this unless you are experiencing one of the following issues.  In addition, this particular hotfix will open a browser window at the end of the update.  It will point you to a KB article where you download a DBFIXER.  It is done this way because not everyone will need to run the dbfixer - this is actually a nice feature to provide a

Chattanooga, TN, January 8, 2016– Patricia Egen Consulting, LLC is pleased to announce that Anne Johnson, President of Your Software Coach, will join us as Assistant Vice President and Director of Business Development. “Anne is an accomplished trainer and consultant with over 30 years of experience in technology and business consulting. Her attention to detail and business savvy along with her charming southern personality blends well with our company and we are thrilled to have her as part

Traveling for pleasure is an adventure - traveling for work, well, not always as much of an adventure.  I don't keep a  paper calendar anymore.  It's all on the computer or on my smart phone.  Yet, when I head out on a several day trip, I like to keep a paper copy of my details.  When you are on the road and once again either the GPS or your mapping program on the phone has steered you to a dead end, it is nice to have addresses near by.  Even more so it's good to

The following document is useful if you are setting up ACT and ACT for the Web and need to know how to tell your firewall to show ACT as an exception.  It also documents ports that need to be available. Adding Program Exceptions to Windows Firewall for ACT! and SQL Server Click the Windows Start button, click Control Panel Click Administrative Tools, select Windows Firewall with Advanced Features. Note: You will have to complete the following steps for

If you have an ACT! eMarketing account you know you can send out nice looking email blasts.  But, did you know you can also include attachments such as PDFs. You can upload, edit and store images and documents to use within your edited templates in the Media section.  Items to note are: Upload multiple images and documents at once Store up to 100 images in .jpg, .gif and .png formats Browse the free Stock image library for several provided images Edit images quickly and easily